The Right Way to Raise Concerns About Unpaid Wages or Overtime

You show up, put in the hours, meet deadlines, and go the extra mile when needed. But then payday comes—and something’s off. Whether it’s missing overtime, short payslips, or simply not being paid at all, these situations aren’t just frustrating—they’re a breach of your rights. While it might feel awkward or risky to speak up, you do have legal protections. In many cases, speaking with Employment lawyers Melbourne can help you understand your entitlements and how to assert them without risking your job or reputation.

Start with the Facts

Before raising concerns, gather as much detail as you can. Start by:

  • Reviewing your contract and any written agreements
  • Looking at past payslips and comparing them to hours worked
  • Checking your timesheets, rosters, or shift confirmations
  • Noting any unpaid break time or overtime that wasn’t properly recorded

It’s not uncommon for employers to overlook certain entitlements accidentally, especially in fast-paced or understaffed environments. But that doesn’t make it okay.

Clarify What You’re Owed

Many people are unsure what exactly they’re entitled to, which can make it harder to argue your case. Take time to confirm:

  • Whether your role qualifies for overtime (and what the rate is)
  • Your minimum wage or award rate under local labour laws
  • Whether casual, part-time, or full-time entitlements apply to your role
  • If you’ve been classified as a contractor incorrectly

Online government wage calculators or employment resources can help you estimate what you should be receiving. Keep your calculations conservative—you’re simply building a case, not making accusations.

How to Raise the Issue Professionally

Once you’ve got your facts straight, here’s how to approach the conversation:

1. Talk to Your Manager or Payroll First

Start with a polite, factual inquiry. Ask for clarification and mention specific dates or amounts. Most issues are resolved here, especially if it’s a mistake.

Example:
“Hi [Manager], I’ve noticed a difference in my pay for the week of [date]. I worked [X hours], including [X hours] of overtime, but it doesn’t seem to be reflected in my payslip. Could we please double-check that?”

2. Put It in Writing

If you don’t get a response—or the issue isn’t fixed—follow up in writing. This creates a record in case you need to escalate further.

3. Escalate Through Internal Channels

Larger organisations often have HR departments or formal complaint processes. Use them. Stay professional and stick to facts.

What If Nothing Changes?

If you’ve followed the steps above and still haven’t been paid what you’re owed, it’s time to look beyond your employer. You can:

  • Lodge a formal complaint with the relevant employment authority in your state
  • Contact a union if you’re a member
  • Get legal advice

This last step is often the most effective if things have dragged on. A legal professional can help assess the strength of your claim, communicate with your employer on your behalf, and pursue action if needed.

Know Your Legal Protections

You are legally protected against being punished or fired for asking about unpaid wages. Retaliating against someone for asserting their basic employment rights can itself be grounds for legal action.

You may also be entitled to:

  • Back pay (the difference between what you were paid and what you were owed)
  • Penalties or interest if your employer was knowingly underpaying
  • Compensation if you experienced financial hardship or stress as a result

If you resign because of ongoing wage issues, you might even have a case for constructive dismissal.

Prevent Future Issues

Once things are resolved, consider the following steps to protect yourself moving forward:

  • Keep a personal record of hours worked

  • Save every payslip and communication related to your employment
  • Know your award rate or employment contract terms

  • Speak up early if something feels off again

These habits help you stay informed and in control of your employment rights.

Speaking Up Is Worth It

Raising concerns about pay can be uncomfortable, especially if you’re worried about how your boss will react. But staying silent means accepting something that isn’t right—and that can cost you more in the long run.

It’s not about being difficult. It’s about being treated fairly for your time, energy, and effort. When you’re prepared, respectful, and informed, you don’t just protect yourself—you set a precedent that everyone deserves a fair go.